This is a quick note to all of you that have written to us asking what happened to cause this tragedy.
When, on the rare occasion there is an incident like this, we say be careful. Be careful because the images are very enticing and addictive to watch. The problem of letting yourself watch the images that are associated with an incident is that it doesn't actually help you. As you watch, you imagine how awful it is and then you are practicing how to be scared again.
This incident will be investigated properly and any lessons that are learned from it, will be shared with the aviation community to learn from.
So, in summary, be careful what you read and watch around this incident as it will only increase your fears of flying.
Paul and Richard
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